Leading Trust & Safety teams partnering with us to ensure help is just one click away:
our results
Koko has reached more than 5M users, and the services are helping them!
Within specific topic areas, we see significant improvements:
88%
of users find Koko’s service helpful
hopefulness
+70%
of users see an increase in hopefulness
body image
+50%
of users saw improved body image
suicide
-25%
of users reported feeling less likely to kill themselves
partnering together
We can team up in a variety of ways to elevate your brand’s leadership in effective youth mental health support.
⚠️
Detect concerning content
using LLMs and keyword libraries evaluated by experts to address large gaps in coverage that exist on most platforms, (capturing up to 40% more harmful content)
↩️
Direct users to support
through optimized UX flows such as enhanced PSAs, direct message integration, and more
⛑️
Provide essential support
for your users with evidence-based, global services and tools such as self-guided mini-courses, moderated peer support, helpline databases, and more
🪜
Leverage our expertise
for all mental health related UX and campaign initiatives, including 15+ years of research and real-world deployment, plus access to world-class academics, clinical experts, and ethics advisors
case study
Koko has partnered with Tumblr for 5 years to provide support for their users, including detection, enhanced PSAs, and DMs.
High risk keywords trigger an immediate PSA and DM
Low risk keywords trigger a DM from Koko, kindly offering to connect them to supportive mental health content
Koko mini-courses on Tumblr have been studied and have shown outcomes similar to traditional therapy (see study)
405k+
users impacted
“I may very well owe it my life” Anonymous Koko User, Tumblr
Our results speak for themselves:
📍 199 countries served
🌎 5M+ people supported total
⌚️ Someone helped every 90 seconds
“I may very well owe it my life”
ANONYMOUS, Tumblr
“Koko has helped me through a lot…I’m starting to have hope for myself 🫶”
ANONYMOUS, WhatsApp
"It felt like a hand pulling me out of the water when I was drowning. i still struggle, but it helps."
ANONYMOUS, Tumblr
“Yesterday, I was feeling very suicidal. I had no idea this bot service existed on Tumblr, but I’m very thankful it popped up on my screen because it saved me.”
ANONYMOUS, WhatsApp
“It has helped me pass through my depression and anxiety after a serious heartbreak.”
ANONYMOUS, Facebook
"I like that it’s here for me at any hour of the day - because mental health is a 24/7 thing, not everyone can just fit their depression/mental illnesses in an 8-4 window."
ANONYMOUS,
Koko’s technology can take as little as 10 minutes to integrate.
