Our results speak for themselves:

📍  199 countries served
🌎  5M+ people supported  
⌚️  Someone helped every 90 seconds

“I may very well owe it my life”

ANONYMOUS, Tumblr

“Koko has helped me through a lot…I’m starting to have hope for myself 🫶”

ANONYMOUS, WhatsApp

“Yesterday, I was feeling very suicidal. I had no idea this bot service existed on Tumblr, but I’m very thankful it popped up on my screen because it saved me.”

ANONYMOUS,
Tumblr

"My friends and I are all teens going through puberty and are having really big emotions, and I haven’t always known how to help them or what to do. This helped me on what I should do, but it also helped me understand way more."

ANONYMOUS
Snapchat

"I love helping others and this gives me a chance to do so. Not only can I help others but I can reach out when I need support and advice."

ANONYMOUS,
Discord

"Koko really saved my life when I was 15 and alone."

ANONYMOUS
TikTok

partnering together

We can team up in a variety of ways to elevate your brand’s leadership in effective youth mental health support.

⚠️

Detect concerning content

using LLMs and keyword libraries evaluated by experts to address large gaps in coverage that exist on most platforms, (capturing up to 40% more harmful content)

↩️

Direct users to support

through optimized UX flows such as enhanced PSAs, direct message integration, and more

⛑️

Provide essential support

for your users with evidence-based, global services and tools such as self-guided mini-courses, moderated peer support, helpline databases, and more

🪜

Leverage our expertise

for all mental health related UX and campaign initiatives, including 15+ years of research and real-world deployment, plus access to world-class academics, clinical experts, and ethics advisors

off

on

Let’s explore a scenario when a user
searches for concerning content,
with and without Koko.

Let’s explore a scenario when a user searches for concerning content, with and without Koko.

Use the toggle above to switch
between experiences.

Koko's intervention provides:

Crisis line resources (and support for those hesitant to use them)

Options for users, regardless of the level of support they need

A support system designed to help people before they reach an emergency state

All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.

Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.

There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.

– Congressman Tony Cardenas

Koko's intervention provides:

Crisis line resources (and support for those hesitant to use them)

Options for users, regardless of the level of support they need

A support system designed to help people before they reach an emergency state

All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.

Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.

There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.

– Congressman Tony Cardenas

1
Detecting high-risk keywords
2
Providing resources
case study

Koko has partnered with Tumblr for 5 years to provide support for their users, including detection, enhanced PSAs, and DMs.

  • High risk keywords trigger an immediate PSA and DM
  • Low risk keywords trigger a DM from Koko, kindly offering to connect them to supportive mental health content
  • Koko mini-courses on Tumblr have been studied and have shown outcomes similar to traditional therapy (see study)
405k+

users impacted

“I may very well owe it my life”
Anonymous Koko User, Tumblr

It took you 6.2 minutes to get to the bottom of this page.

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Koko’s technology can take
as little as 10 minutes to
integrate.

Partner with us