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Koko's intervention provides:
Crisis line resources (and support for those hesitant to use them)
Options for users, regardless of the level of support they need
A support system designed to help people before they reach an emergency state
All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.
Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.
There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.
Koko's intervention provides:
Crisis line resources (and support for those hesitant to use them)
Options for users, regardless of the level of support they need
A support system designed to help people before they reach an emergency state
All of Koko’s resources can be accessed online for free without needing to download an app — making it easier for users to start getting whatever type of support they need.
Data surrounding these interventions is not easily accessible, making it difficult to understand the impact. Research shows that users who don't consider their mental state to be an emergency will be hesitant to engage.
There is no question 988 will change the trajectory of how we respond to those in crisis, but just a new number alone is not enough.
users impacted
“I may very well owe it my life”
Anonymous Koko User, Tumblr
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