"A lot of people express online that they are struggling, and we don’t yet have a good understanding of how best to provide help and support. Koko is filling this gap and providing scientifically-supported tools to help those who are struggling. They’re figuring out what works best and then putting it to work to help people."
Dr. Matthew Nock, Ph.D. Edgar Pierce Professor of Psychology, Harvard
Young people are struggling with their mental health. And the place they turn to for help is the same place they spend most of their day:
online
our solutions
But social platforms weren’t built to solve mental health problems.
We're revolutionizing how platforms can radically support their users. We provide world-class detection with proven evidence-based services to positively impact users who are struggling.
Koko has reached more than 5M users, and the services are helping them!
Within specific topic areas, we see significant improvements:
88%
of users find Koko’s service helpful
hopefulness
+70%
of users see an increase in hopefulness
body image
+50%
of users saw improved body image
suicide
-25%
of users reported feeling less likely to kill themselves
Koko helps support young people online with two critical stages:
🥅 Detect
Identifying high-risk content with AI and an adaptive keyword engine
↩️ Direct
Providing free, easy to access resources to users at risk
our core solutions
Every mental struggle is unique. That’s why we offer diverse solutions.
Each solution is backed by research and reviewed by our external ethics advisory board of IRB chairs, AI ethicists, and privacy experts.
Single-session Interventions
Our single-session interventions (SSIs) provide young people with 5-10 minute self-guided trainings that address a particular challenge they’re experiencing.
AI-mediated Peer Support
We leverage AI to ensure safety and support of user interactions. Users receive brief, anonymous messages of hope from a peer wanting to help.
Koko’s technology can take as little as 10 minutes to integrate.
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62% of teens (age 13-18) use social media everyday.
– Common Sense Media, 20212